Where are the texas service centers?
SAN ANTONIO, TEXAS
Where Lone Star Service is Deep in the Heart
In June of 2024, the warm and lively city of San Antonio became a new acquisition and addition to Safe Industries. In under a year and a half, they have more than doubled their staff and have been growing into a larger, stronger, and more dynamic facility. Their team works tirelessly to build their own in-house fire apparatus, provide exceptional services from preventative maintenance to heavy collision repairs, and stays ready to answer every customer’s questions 24/7/365 by giving their tech and management’s cell numbers to all clientele. Their team certainly strives to meet the high bar of our company motto “Finest Service” every day.
San Antonio sees everything under the sombrero: from DOD and volunteer departments, to their most requested apparatus bids of late: brush trucks and tenders. When TFS grants were awarded in October of 2024, Mission Valley VFD, one of Safe’s customers, received a grant award for a Large Brush truck, and “in no time, our San Antonio team was able to get a retail unit upfitted for immediate delivery so that [VFD] did not have to wait for one to be built,” Scott Young, our General Manager in San Antonio commented. Talk about ‘Staying Ready!’
Safe San Antonio has a unique ‘family’ shop culture. If you went to visit them, they would most likely wine and dine you at some good ol’ Texas BBQ like Texas Pride, or offer you authentic Mexican food at Chile Verde. Their ‘family’ consists of Scott Young, Janena Young, Joe Dominguez, Zach Bortel, Shane Bortel, Catrina Bortel, Elijah Bortel, Darrly Kallio, Paul Switzer, Ryan Andrade, Felipe Limon, Brittany Minjarez, Joshua Steelman, and Reginald Drake.
San Antonio stays motivated by what they’ve seen. They know the effort required to keep the first responders on the road, and they know that these trucks, and their staff, may be coming to their own homes one day. “Our customers are like our family and we treat them as family,” Young remarks. We are thankful for all the ways our team in San Antonio is serving.
HOUSTON, TEXAS
If You’re Gonna Serve in Texas (You Gotta Have Bickle in the Shop)
One of the largest and most diverse cities in America, with traffic that exceeds even Atlanta’s reputation, is the home of our coastal Texas location: Houston. Acquired in only February of last year, our Houston shop is a full-service emergency vehicle facility designed to support fire and police departments with comprehensive maintenance, repair, and upfitting solutions, and they are a top-notch team others can trust.
Safe Industries Houston often works in highly industrialized areas, where emergencies can escalate quickly; emergencies such as when major sulfuric acid spilled on the Houston Ship Channel. The Highlands Fire Department acted quickly to loan a truck to Channelview Fire Department, but that vehicle ended up going down. The Houston team was ready to send a technician to respond immediately. After unsuccessful efforts to fix the truck, the Houston team switched gears. Their team quickly problem-solved, quickly finishing repairs on an out-of-service apparatus to provide the department with lightning speed, ensuring the first responders could continue responding to emergencies without interruption. Safe Industries makes it their mission to say ‘yes’ to serving others, knowing they’ll find a way. This is consistently demonstrated at our Houston location and this is why our customers can trust Safe Industries.
Houston General Manager Josh Bickle tells us Houston’s technicians come from many backgrounds, bringing wide ranges of skills and experiences. “We handle this by matching jobs to the right strengths while emphasizing a strong willingness to learn and master their craft every day. Ongoing training and collaboration help our team continue to grow, reduce issues, and maintain the high quality of our work,” Bickle states. “We operate with honesty and integrity, making sure customers can trust our recommendations and our work. By doing the job right the first time, we have little to no comebacks and build long-term relationships based on reliability and trust,” Bickle tells us. Their outstanding team is highly praised by Bickle, being made up of: Bradley Freeman, Michael Williams, Marlin Graham, Joe Priddy, Antonio Jackson, Thomas Chambers, and Maddox Silva.
Safe Industries in Houston, Texas, has become a shining example of our core values, orienting themselves to be service first, built for others, to own the outcome, and to always stay ready. We are proud of our team in the coastland of Texas and look forward to sharing more from them.
WILMER, TEXAS
Don’t Mess with Texas’ Finest Service
Out near the Stockyards in Wilmer, TX, they are not only rounding up cattle, they are delivering some of the finest service in the region. Safe Industries Wilmer was acquired in February of 2024 and offers an impressive lineup of services built around experience, readiness, and trust.
With Dewane Farmer serving as Service Manager and three Master Level EVTs on staff, the team brings nearly 70 years of combined experience working on fire apparatus. That knowledge is passed down daily to the next generation of technicians in the shop. The team includes two EVT certified road technicians, Barry Dixon and Micheal Lynn, along with seven shop technicians: Tim Layman, Kyle Dillard, Manny Tangle, Julian Cano, Kenneth Douglas, Joe Olverde, and Eduardo Tapia. This crew has experience working on every major engine platform and is actively working toward Level One EVT certification across the team by the end of Q2 2026.
Unrelated, the first five people that email Chance Craven with “Come and Take It” in the subject line will receive a free hat and sticker pack! That said… Please continue reading as normal.
Since opening under Safe Industries, the Wilmer location has focused on building a reputation centered on affordability, honesty, and dependable service for departments across the greater Dallas area. Their mission is simple: deliver turnkey support that keeps departments ready without unnecessary delays.
That commitment was clear when the City of Hillsboro, Texas trusted the Wilmer team with an engine for annual service and pump testing. The team immediately went to work, completing the service and returning the apparatus in less than 24 hours from drop off. The quick turnaround demonstrated what the Wilmer team believes service should look like: responsive, thorough, and respectful of the operational needs of the departments they serve.
Over the past year, Safe Industries Wilmer has earned the trust of seven cities who now rely on the shop as their primary preventive maintenance and repair partner, and the team continues to grow those relationships across the region.
At Safe Industries, and especially in Wilmer, the commitment remains the same: honest work, delivered with diligence, readiness, and pride in serving people who serve others.
